Questions?

Price is important to all of us. Here are some FAQs about pricing and payment.


We accept all major forms of payment, including:

  • Bank transfer
  • Credit/debit card (Visa, Mastercard and American Express)
  • PayPal
  • Cheque (made payable to Grizzlyware Ltd)
  • Cash

We use Stripe to process our credit/debit card transactions. Your statement will show transactions paid to Grizzlyware Ltd.

Payment methods we accept

Yes, all prices listed on our website are exclusive of VAT, which is currently charged at 20% in the UK.

VAT is applicable to all UK and EU businesses and consumers. EU customers will be charged their local rate of VAT in their member state as we only provide digital services.

  • Businesses inside the EU and outside of the UK with a valid VAT number will not have to pay VAT
  • Businesses and consumers outside of the UK and EU do not have to pay VAT

VAT registered businesses can claim the VAT back on their VAT return, however non-VAT registered businesses and consumers cannot do this.

We've worked with various charities over the years, each is assessed on a case by case basis to see what we can best offer. Please get in touch with your requirements and we'll see how we can help, or find someone who can.

No two projects are the same, and it's often the parts which seem simple and straight forward which require additional planning and development time. The following factors are taken into account:

  • Potential of project scope creep
  • How detailed the project brief is
  • If the project is completely bespoke, or we can use components we've previously created
  • How quickly you need it to be completed or to reach MVP (minimal viable product)
  • Many more based on our previous experiences with similar projects

Yes, we offer a few ways to stagger payment of projects, including:

  • We can split larger projects into multiple smaller ones, treating them as standalone
  • Stagger payment into stages, usually one per month

Due to the highly individual nature of development work, we price all our projects based on consultation. A detailed quote will be provided with a breakdown of the costs before any money is exchanged.


We pride ourselves on our customer service, whether you are a customer or you just want some advice! If there is something you're unsure about, or simply want to know more, please get in touch.

Speak to us today