Product

Muddy Booking

A booking and availability management platform built specifically for dog exercise fields.

Muddy Booking platform

Overview

Muddy Booking helps dog field operators manage bookings, availability, and customer access with confidence — without relying on spreadsheets or generic booking tools.

Visit muddybooking.com to see the product in action.

The problem

Running a dog exercise field involves managing exclusive time slots, variable opening hours, buffer times between bookings, and clear access rules.

Many operators rely on spreadsheets, email, or general-purpose booking platforms. These approaches are fragile, time-consuming, and prone to error, particularly during busy periods or when last-minute changes are needed.

Why generic booking systems don't fit

Most off-the-shelf booking platforms are designed for classes, events, or appointments. They struggle with:

  • Generating gate codes
  • Handling buffer times and turnaround rules
  • Reflecting real-world field constraints
  • Staying simple enough for small operators to run day to day

This results in software that adds friction to the admin process.

The solution

Muddy Booking is a booking and availability management platform designed specifically for secure dog fields.

It reduces admin by providing a single, reliable source of truth for availability and bookings and automatically enforcing field rules set by the owner. With features such as express checkout, SMS and WhatsApp notifications and invoicing, Muddy empowers the end user to easily make their bookings with minimal input from the field owner.

As one of our own products, it benefits from the same engineering standards, long-term support and problem solving approach as our bespoke client systems.

Muddy Booking have taken a non tech person and explained everything in such way that I understand and feel confident to move forward with our new online booking system. Very easy and professional people to deal with whenever I need them. Would highly recommend.
Lisa Guy, Owner, Knightswood Welly Walks

Key features & capabilities

Private field bookings
  • Exclusive bookings for one or multiple dogs
  • Shared private sessions with friends under a single booking
  • Suitable for professional use, including dog walkers
  • Automatic prevention of double bookings
Availability and rules management
  • Configurable opening hours
  • Optional buffer times between sessions
  • Booking limits and constraints
Customer self-service
  • Online booking and confirmations
  • Clear expectations and booking rules
  • SMS and WhatsApp reminders
  • Rescheduling and refunds
  • Waitlists
  • Express checkout
Admin management
  • Centralised view of all bookings
  • Simple day-to-day management without technical complexity
  • Invoicing
  • FREE website

Next steps

If you’re running a dog exercise field and want a booking system that fits how your business actually works — or if you’re interested in how Grizzlyware can help your business — we’d love to talk.

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