27th August 2026
Can you put customer data into an AI tool?
Four practical things to check before an AI tool touches your customer records. Settings and permissions, explained for UK small businesses.
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The Grizzlyware Blog
Clear, practical guidance on custom software, integration, and automation for small and medium-sized enterprises.
27th August 2026
Which AI assistant should a small business use?
ChatGPT, Copilot, Claude or Gemini? A vendor-neutral look at how to choose, from a Cornwall software company that doesn't sell any of them.
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12th August 2026
The August test
Peak season exposes the systems that cope fine the rest of the year. How to spot the signs while they're happening - and what to do before next summer.
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6th August 2026
Paying by the minute: when pay-per-use starts costing you more than money
We audit our own systems the same way we audit our clients'. Here's what the last look turned up, and the four places this kind of thing frequently hides in an SME.
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29th July 2026
AI that saves your staff time without replacing them
How we used AI to remove hours of manual data entry from a client's process, without replacing the human expertise their customers rely on.
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20th July 2026
Josh vs the tumble dryer
What do you get when you cross a developer, the Octopus Agile tariff, and three appliances that all count time differently? Josh found out.
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1st July 2026
Do you still need a website, or is social media enough?
Websites and social pages do different jobs. Here's a practical guide to when a social page is enough for your small business - and when you need a site.
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24th June 2026
What actually happens in a business process audit (and why it’s free)
What actually happens in a business process audit, what you'll learn from one, and why we do them free - no jargon, no obligation.
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16th June 2026
What does custom software cost for a small business – and is it worth it?
A straight answer to what custom software actually costs - what affects the price, rough ranges from past projects, and an honest take on when it isn't worth building at all.
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8th June 2026
6 ways we ensure consistency in every custom build
No two of our builds are ever the same. Six things always are. Here's what stays consistent in every piece of custom software we make.
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1st June 2026
Build, buy or integrate? How to tell which you really need
New software isn't one decision, it's three: buy, integrate, or build - and most people only consider the first. Three honest questions to tell which one you actually need.
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26th May 2026
A week every quarter, gone: what a disconnected setup actually looks like
When the tools work fine but won't talk to each other, the time leaks out between them - a real example of what that costs, and how to spot it in your own business.
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19th May 2026
Not just the wages: the real cost of doing things the hard way
Your team's wages aren't the biggest bill. Here's what an operational inefficiency is actually costing you - and why the wages are the smallest part of it.
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13th May 2026
10 subtle signs your operations are costing you more than you think
Operational problems rarely announce themselves. They settle in as "just the way we do it" and quietly cost you for years - here are ten of the most common signs we see in SMEs.
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5th May 2026
The 5PM feeling: where SMEs lose 5-15 hours every week
You sit down at nine with a clear plan. By five, it hasn't moved. The day was busy, but the things you meant to do are still waiting.
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23rd March 2026
How can I use AI in my business?
AI is everywhere - but it’s not always useful. This article explores where AI genuinely adds value in business, and where it risks adding unnecessary complexity.
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18th February 2026
Why your team avoids using your software
Low software adoption in SMEs is rarely about resistance. It’s usually a sign the system doesn’t fit real workflows or lacks proper integration. Here’s what team avoidance is really telling you.
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3rd February 2026
When systems stop working: is it the software, or how it fits together?
When systems start feeling messy, replacing them isn’t always the answer. For many SMEs, the real issue isn’t the software itself - it’s poor system integration. Here’s how to tell whether you need a new platform, or simply better-connected tools.
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22nd January 2026
Is your software the problem? How to find out
If your systems feel inefficient, the problem isn’t always clear. A software audit for SMEs can reveal whether issues stem from poor integration, incorrect setup, or tools that no longer fit your workflow. Here’s how to uncover the real cause.
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13th January 2026
5 security risks small businesses overlook
When people think about cyber security risks for small businesses, they picture major breaches. In reality, the biggest vulnerabilities are often internal - shared logins, weak passwords, poor access control, and untested backups. Here are five risks that quietly expose growing teams.
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6th January 2026
Why security shouldn’t be an afterthought in your software
When choosing new software, security often comes second to efficiency and cost savings. But cyber security for SMEs isn’t just a technical concern - it’s a business risk. Here’s why treating security as an afterthought can create far greater disruption and expense over time.
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4th January 2026
How to reduce admin time in a small business (without creating problems)
Admin tasks quietly consume hours in most small businesses. Effective business automation for SMEs isn’t about adding more tools - it’s about connecting systems and removing duplicate effort. Here’s how to streamline operations without creating new problems.
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26th March 2024
The Bear Necessities: How to deliver excellence through your e-commerce website
Our web development expert’s take on serving up e-commerce excellence for your customers
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13th March 2024
When to call an e-commerce website development agency to level-up your e-commerce operations
If 1/3 of marketing teams will spend budget on website redevelopment this year, what do they know that you don’t?...
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